Customer care
Shipping
Last updated July 31, 2026
The journey to you
VIREX delivers worldwide to destinations served by our delivery partners. Available service and price are shown during secure checkout.
Timing
In-stock Canadian orders typically arrive within 3–7 business days after payment confirmation. International estimates are shown for your destination. Customs processing and carrier disruptions may require additional time.
Rates
Standard delivery is complimentary on eligible Canadian orders of $300 CAD or more before tax. Destination-specific rates appear before payment.
Duties & taxes
International orders may be subject to import duties, taxes, or brokerage charges imposed by the destination country. These charges are the recipient's responsibility unless VIREX confirms otherwise before payment.
From our care to yours
Tracking is sent to the email used for your order and remains available on your private order page. Customers are responsible for providing a complete and accurate delivery address and for monitoring carrier updates.
Questions
Email [email protected] with your order details.